PARTNER REFERRAL REWARDS PROGRAM
Terms and Conditions
Effective Date: 2/26/2026 | Last Updated: 2/26/2026
These Terms and Conditions ("Terms") govern participation in the Partner Referral Rewards Program ("Program") offered by Live Grow Move LLC dba Jim’s Moving & Delivery Co. ("Company," "we," "us," or "our"). By enrolling in or participating in the Program, you ("Partner" or "you") agree to be bound by these Terms. Please read them carefully before participating.
1. Program Overview
The Partner Referral Rewards Program is designed to recognize and reward individuals and businesses who refer qualified customers to the Company. Partners who successfully refer customers that complete eligible moving services may earn rewards as described in these Terms.
2. No Partnership or Legal Obligation
IMPORTANT: Participation in this Program does not create, imply, or constitute any of the following:
• A formal business partnership, joint venture, agency relationship, franchise, or employment between the Partner and the Company;
• Any ongoing or continuing obligation by either party to refer business, accept referrals, or maintain the relationship;
• A guarantee of continued Program availability, reward structures, or tier levels;
• Any fiduciary duty, exclusivity agreement, or preferential business arrangement.
Each referral is an independent, discrete transaction. The Company reserves the right to accept, decline, or cancel any referral at its sole discretion without liability to the Partner. Nothing in these Terms shall be construed to bind the Company or Partner to any contractual obligation beyond the specific reward terms described herein.
3. Eligibility
3.1 Partner Eligibility
To participate in the Program, you must:
• Be at least 18 years of age;
• Have a valid enrollment or registration with the Program (as required by the Company);
• Not be a current employee, contractor, or immediate family member of an employee of the Company;
• Comply with all applicable local, state, and federal laws in connection with your participation.
3.2 Referral Eligibility
A referral is considered eligible ("Qualified Referral") only if:
• The referred customer is a new customer with no prior relationship or active account with the Company;
• The referred customer contacts the Company through the Partner's unique referral link, code, or documented written/verbal referral;
• The referred customer completes and pays in full for an eligible moving service booked through the Company;
• The referred customer's move is not subsequently cancelled or subject to a chargeback or dispute, including remediation or compensation for damages incurred during the move;
• The referral has not previously been submitted by another Partner.
4. Reward Tiers
The Program operates on a tiered reward structure. Tier levels, qualifying thresholds, and reward values are established by the Company and may be updated at any time without any expectation of reasonable notice to Partners. Current tier details are provided on the Jim’s Moving website at https://www.jimsmovingco.com/partner-referrals.
Regardless of the number of Qualified Referrals submitted in a given calendar month, Partners are eligible to receive a maximum of one (1) reward per tier per calendar month ("Monthly Reward Cap"). For example:
• If a Partner qualifies for a Tier 1 reward three times in a single month, only one Tier 1 reward will be issued for that month.
• A Partner may earn one reward per qualifying tier per month (e.g., one Tier 1 reward and one Tier 2 reward in the same month, if separately qualified).
• Referrals accrue cumulatively and can roll over into the next month.
The Company reserves the right to audit referral activity and withhold rewards pending verification. Rewards are non-transferable, have no cash value unless otherwise stated, and may not be exchanged or applied to outstanding balances unless explicitly permitted.
5. Reward Redemption
Rewards may be issued within 30 days following the confirmation of a Qualified Referral and full payment by the referred customer. The Company will contact Partners via the contact information on file. Partners are responsible for maintaining accurate and current contact and payment details. The Company is not responsible for rewards that cannot be delivered due to inaccurate or outdated Partner information.
Rewards may be subject to expiration. Any reward not issued within 90 days of successful conversion shall be considered forfeited without further obligation from the Company.
6. Prohibited Conduct
Partners may not engage in any of the following:
• Self-referrals or referring immediate family members residing in the same household;
• Fraudulent, misleading, or deceptive referral practices, including the use of fake identities, false contact information, or manufactured leads;
• Using spam, unsolicited communications, or any form of contact that violates the CAN-SPAM Act, TCPA, or other applicable laws;
• Making representations about the Company's services, pricing, or guarantees that are inaccurate or unauthorized;
• Purchasing or incentivizing referrals in exchange for monetary or non-monetary compensation on behalf of the referred customer.
Any violation of this section may result in immediate disqualification from the Program, forfeiture of pending rewards, and potential legal action.
7. Program Modifications and Termination
The Company reserves the right, at its sole discretion and at any time, to:
• Modify, suspend, or terminate the Program or any aspect thereof;
• Change reward amounts, tier structures, eligibility requirements, or Monthly Reward Caps;
• Disqualify any Partner for violation of these Terms or for conduct deemed harmful to the Company's reputation or interests.
The Company will endeavor to provide reasonable advance notice of material changes. Continued participation in the Program following any modification constitutes acceptance of the revised Terms. If a Partner does not agree with any modifications, their sole recourse is to discontinue participation in the Program.
8. Taxes
Partners are solely responsible for any and all tax obligations arising from rewards received through the Program. The Company may be required by law to report rewards to applicable tax authorities. Partners should consult a qualified tax advisor regarding the tax treatment of Program rewards. The Company will not be liable for any tax liability incurred by a Partner in connection with the Program.
9. Intellectual Property
Partners may not use the Company's name, logo, trademarks, service marks, or other proprietary materials in any marketing, advertising, or promotional materials without prior written consent from the Company. Any approved use must strictly conform to the Company's brand guidelines as provided.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO A PARTNER'S PARTICIPATION IN THE PROGRAM, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR BUSINESS OPPORTUNITIES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY'S TOTAL LIABILITY TO ANY PARTNER ARISING FROM THE PROGRAM SHALL NOT EXCEED THE VALUE OF THE REWARD MOST RECENTLY ISSUED TO THAT PARTNER.
11. Indemnification
Partner agrees to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and successors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Partner's participation in the Program; (b) Partner's violation of these Terms; or (c) Partner's violation of any applicable law or third-party rights.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of [INSERT STATE], without regard to its conflict of law principles. Any disputes arising under these Terms shall first be subject to good-faith negotiation. If unresolved within thirty (30) days, disputes shall be submitted to binding arbitration in [INSERT CITY, STATE] under the rules of the American Arbitration Association. Each party shall bear its own costs in any arbitration proceeding.
13. Entire Agreement
These Terms constitute the entire agreement between the Company and the Partner with respect to the Program and supersede all prior or contemporaneous understandings, representations, or agreements, whether written or oral, relating to the Program. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
14. Contact Information
For questions regarding the Program or these Terms, please contact:
Live Grow Move LLC dba Jim’s Moving & Delivery Co
Papillion, NE
(402) 291-2490
refer@jimsmovingco.com
https://www.jimsmovingco.com
By participating in the Partner Referral Rewards Program, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.