FREQUENTLY ASKED QUESTIONS

Have questions about your move? We’ve got the answers to the most commonly asked moving questions.

Planning Your Move

  • We recommend booking your move with us as soon as you know your moving date. Our schedule fills up 3-4 weeks in advance, but we can usually accommodate shorter notice moves.

  • No, we do not require a deposit to schedule your move.

  • No, unlike some local moving companies our rates do not fluctuate. Our rate is the same regardless of the day of the week or the time of the year.

  • Yes! In fact, these large, bulky, heavy, and previous items are our speciality. Check out the pages on our website dedicated to these items for more details.

  • If we're only moving these items, we will charge either a flat rate based on type of item and weight, or may charge based on an hourly rate for the move. When we're moving these items as part of a larger house move, we do not charge extra fees to move these items.

  • We accept cash, check (if within Omaha), and debit and credit cards. Our crews are equipped with iPads and card readers for ease of payment.

  • Yes, we sell affordable packing supplies, including boxes of various sizes, tape, packing paper, bubble wrap, and other helpful items. If purchasing packing supplies from us, we will gladly deliver them to you for free.

  • Yes! We have regular size and extra large (XL) heavy-duty attached lid totes available for rent for our customers. Manufactured from high grade polyethylene plastic, our industrial-strength totes protect your valuables while offering a stacking capacity of 500 lbs.

  • Yes, estimates are free of charge. We can gather information over the phone and provide accurate inventories and estimates via email. For large, complex moves we can provide onsite site survey and estimation.

  • Please give us as much time as possible, with respect to our staff and other potential customers. We understand things come up and we try to be as flexible and accommodating as possible. There are no charges for cancellations.

  • Yes. Federal Regulations require that your belongings are protected at a rate of $.60 (sixty cents) per pound, per item as no cost to you. In the moving industry, this is called Valuation.

    It’s great having protection at no cost, but $0.60 is not a lot of coverage for many common household items. If your 100 pound flat screen TV is damaged during the move, you would only be eligible for $60 in compensation.

    For that reason, we carry additional insurance policies that can provide additional coverage for a fee. This insurance provides Full Replacement Value protection with or without a deductible. Interested in additional insurance for your move? Request an estimate for your move today and we’ll be sure to review valuation and insurance options with you!

During Your Move

  • Any larger appliances being moved need to be unplugged, unhooked, emptied, defrosted, and ready to be moved. If you need the contact for a handyman, we have a few that we can recommend.

  • While we'll do all of the heavy lifting, you should keep your Driver's License/ID handy, as well as any keys, a form of payment, and any pertinent contact information (e.g. realtor, lender, other contractors).

  • Decide what you will pack in the moving box. Packing similar items in each box will make labeling easier.

    Label each box on the top and sides, indicating what contents are in the box (e.g., utensils, books, or sheets).

    Also label each box with what room it belongs in, so the movers know where to place it in your new home (e.g., if the box contains dishes, mark it as "kitchen"). This will simplify unpacking since you won’t have to move items from one room to another after unloading.

  • Typically, no. Just remove anything valuable or spillable. Long answer, it depends. Furniture items made with real, solid wood are much stronger than their particle board alternatives. Solid wood dressers do not need to be emptied. We can move these items whole, and filled, saving you valuable packing and unpacking time. Pressed board or particle board furniture is attractive because it is cheaper, but it is not meant to move and the added weight of clothing, items, or other belonging can stress the already weak joins and cause breakage.

  • For heavy-duty, metal filing cabinets, no. For wood or any other type of filing cabinet, yet. Heavy duty metal cabinets can handle the added weight of the files, but wood and other cabinets typically cannot and may break.

  • Yes, we will provide protection solutions for these sensitive areas of your home. From sticky plastic covering for stairs to neoprene mats for hardwood floor protection, we have the tools needed to keep your belonging and home safe. There will be a small charge for the application of these items.

About Jim’s Moving

  • Jim’s has been moving Omaha and surrounding communities for longer than most local moving companies, COMBINED!

    Jim’s has been providing packing, moving, and delivery services since 1966.

  • Jim’s Moving is fully licensed, bonded, and insured. Jim’s Moving is licensed in Nebraska and Iowa as its parent company “Live Grow Move LLC”. Click HERE to view Jim’s license on the Nebraska Public Service Commission website.

    Jim’s is also fully insured (both automobile and general/business liability) and bonded. Insurance declarations are available upon request.

  • Yes! Jim’s has been the trusted moving and delivery partner to many commercial customers including warehousing and distribution, retail, office, and other speciality services.

    Jim’s also has considerable experience working with Federal, State, and Local government and education insitutions.